Privacy Policy
Before publication: this page is a structured draft prepared for Krishnaraj Enterprises and should be reviewed and approved by the company’s legal advisor. Remove this note once approved.
This Privacy Policy explains what personal information Krishnaraj Enterprises (“we”, “us”) collects through www.krishnarajenterprises.com, why we collect it, and how you can contact us about it. It is written with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 in mind.
Information we collect
We collect only what you choose to send us:
- Enquiry and RFQ forms: name, company, business email, phone number, city, country, and the details of your requirement (product, material, quantity, timeline and description).
- International enquiry form: the fields above plus destination region, preferred trade terms, volume and shipping preferences.
- Chat assistant: company name, email and phone number if you choose to start a chat.
- Files you send separately by email or WhatsApp, such as drawings and 3D models.
Our web server may also record standard technical information (such as IP address, browser type and the time of a request) in its logs, and uses the IP address of form submissions to limit spam.
How we use it
- To reply to your enquiry and prepare quotations.
- To discuss your requirement and manage an order if one follows.
- To keep a record of enquiries so none are lost if email delivery fails.
- To protect the website against spam and misuse.
We do not sell your information and we do not use it for unrelated marketing.
Storage and retention
Enquiries are sent to our business email inbox and a copy is stored on our web hosting server in a folder that is not publicly accessible. We keep enquiry information for as long as needed to respond, to maintain business records and to meet legal obligations, and then delete it.
Drawings and confidential information
Drawings, models and specifications you share are used only to evaluate and carry out your requirement. If your information is confidential, tell us and we can sign a non-disclosure agreement before you send files.
Third-party services
Some features of this website rely on third parties, which process data under their own policies:
- Google Maps: the map on our contact page is embedded from Google.
- WhatsApp: WhatsApp links open a chat in WhatsApp (Meta), where their terms apply.
- Email and hosting providers used to deliver and store enquiries.
Your choices and rights
You can ask us to confirm what information we hold about you, correct it, or delete it where we are not required to keep it. You can also withdraw consent to further communication at any time. Send your request to the contact details below.
Security
We take reasonable steps to protect the information you send, including restricting access to stored enquiries. No method of transmission over the internet is completely secure, so please avoid sending sensitive personal information through the website forms.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact and grievances
For privacy questions, requests or grievances, contact:
Krishnaraj Enterprises
EL21/1/7, EL Block, MIDC Bhosari, Pune – 411026, Maharashtra, India
Email: enquiry@krishnarajenterprises.com
Phone: +91 95116 35433